🏩 What are the duties of a hotel receptionist? ✍️
🤵♂️ Reception is a department that every hotel must have. When customers enter the hotel, they must always walk to the reception counter first because it is inside the hotel and near the front entrance.
🙏 The receptionist is responsible for welcoming customers, checking room reservation information, and asking customers to register before paying for the room. It has been said that if the reception is good, the hotel’s mission is half done. But if the reception is bad, it is very difficult to fix the customer’s feeling.
👄 The most important greeting is the sincere smile of welcome on the face of the receptionist, followed by fast, efficient and friendly service throughout.
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Assistant Professor Dr. Anupong Awiruttha
Dean of the College of Tourism and Hospitality
Sripathum University
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#มหาวิทยาลัยศรีปทุม
#เรียนกับตัวจริงประสบการณ์จริง
#SPU #SripatumUniversity
