{"id":7988,"date":"2023-10-04T02:43:57","date_gmt":"2023-10-04T02:43:57","guid":{"rendered":"https:\/\/www.spu.ac.th\/commarts\/?p=7988"},"modified":"2023-10-12T04:50:19","modified_gmt":"2023-10-12T04:50:19","slug":"call-center-officer-supervisor-%e0%b8%9a%e0%b8%a3%e0%b8%b4%e0%b8%a9%e0%b8%b1%e0%b8%97-%e0%b8%9a%e0%b8%b1%e0%b8%95%e0%b8%a3%e0%b8%81%e0%b8%a3%e0%b8%b8%e0%b8%87%e0%b9%84%e0%b8%97%e0%b8%a2-%e0%b9%80","status":"publish","type":"post","link":"https:\/\/www.spu.ac.th\/fac\/commarts\/2023\/10\/04\/call-center-officer-supervisor-%e0%b8%9a%e0%b8%a3%e0%b8%b4%e0%b8%a9%e0%b8%b1%e0%b8%97-%e0%b8%9a%e0%b8%b1%e0%b8%95%e0%b8%a3%e0%b8%81%e0%b8%a3%e0%b8%b8%e0%b8%87%e0%b9%84%e0%b8%97%e0%b8%a2-%e0%b9%80\/","title":{"rendered":"(Call Center &#8211; Supervisor) \u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17 \u0e1a\u0e31\u0e15\u0e23\u0e01\u0e23\u0e38\u0e07\u0e44\u0e17\u0e22 \u0e40\u0e1b\u0e34\u0e14\u0e23\u0e31\u0e1a\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e19\u0e31\u0e01\u0e28\u0e36\u0e01\u0e29\u0e32\u0e08\u0e1a\u0e43\u0e2b\u0e21\u0e48"},"content":{"rendered":"\n<p><img decoding=\"async\" src=\"https:\/\/www.jobthai.com\/static\/images\/pin-location-no-margin.png\" alt=\"pin location\"> \u0e2a\u0e16\u0e32\u0e19\u0e17\u0e35\u0e48\u0e1b\u0e0f\u0e34\u0e1a\u0e31\u0e15\u0e34\u0e07\u0e32\u0e19 BTS \u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e1e\u0e07\u0e29\u0e4c<\/p>\n\n\n\n<p><img decoding=\"async\" height=\"20px\" src=\"https:\/\/www.jobthai.com\/static\/images\/salary-no-margin.png\" alt=\"salary icon\"> \u0e40\u0e07\u0e34\u0e19\u0e40\u0e14\u0e37\u0e2d\u0e19 \u0e15\u0e32\u0e21\u0e15\u0e01\u0e25\u0e07<\/p>\n\n\n\n<p><img decoding=\"async\" src=\"https:\/\/www.jobthai.com\/static\/images\/user-no-margin.png\" alt=\"number of positions icon\"> \u0e2d\u0e31\u0e15\u0e23\u0e32 20<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>\u0e23\u0e32\u0e22\u0e25\u0e30\u0e40\u0e2d\u0e35\u0e22\u0e14\u0e07\u0e32\u0e19<\/strong><\/p>\n\n\n\n<p>\u2022 To serve customers by providing product &amp; service information such as Credit Card and Personal Loan via telephone <\/p>\n\n\n\n<p>\u2022 To solve customers&#8217; problems about products and services via telephone <\/p>\n\n\n\n<p>\u2022 To provide an advise which beyond customer\u2019s need and satisfaction. <\/p>\n\n\n\n<p>\u2022 For Supervisor : Manage Call Center Team to perform job responsibilities that will help the call center team achieve above average service levels for abandonment rate, hold time, wait time and customer service. Provide daily supervision to call center team and encourage team to be customer service focused.<\/p>\n\n\n\n<p><strong>\u0e04\u0e38\u0e13\u0e2a\u0e21\u0e1a\u0e31\u0e15\u0e34\u0e1c\u0e39\u0e49\u0e2a\u0e21\u0e31\u0e04\u0e23<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Thai nationality, Age not over 35 years<\/li><li>Bachelor&#8217;s Degree or higher in any fields<\/li><li>Efficient in English communications (Speaking, Reading and Writing) with TOEIC score above 600<\/li><li>Excellent servicing and communication skills with service-mind<\/li><li>Responsible &amp; able to work under pressure<\/li><li>Able to work on shifts<\/li><li>Computer Skill : Microsoft Office (Word, Excel, PowerPoint)<\/li><li>For Supervisor : At least 2 years of experience in supervisory role within call center environment or customer service position in Banking, Financial, Telecommunication would be an advantage. Experience with coaching, mentoring, motivate and training call center representatives<\/li><\/ol>\n\n\n\n<p><strong>\u0e2a\u0e27\u0e31\u0e2a\u0e14\u0e34\u0e01\u0e32\u0e23<\/strong><\/p>\n\n\n\n<p>&#8211; \u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e2a\u0e31\u0e07\u0e04\u0e21 <\/p>\n\n\n\n<p>&#8211; \u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e0a\u0e35\u0e27\u0e34\u0e15 <\/p>\n\n\n\n<p>&#8211; \u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e2d\u0e38\u0e1a\u0e31\u0e15\u0e34\u0e40\u0e2b\u0e15\u0e38 <\/p>\n\n\n\n<p>&#8211; \u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e2a\u0e38\u0e02\u0e20\u0e32\u0e1e <\/p>\n\n\n\n<p>&#8211; \u0e1b\u0e23\u0e30\u0e01\u0e31\u0e19\u0e2a\u0e38\u0e02\u0e20\u0e32\u0e1e\u0e04\u0e39\u0e48\u0e0a\u0e35\u0e27\u0e34\u0e15 \u0e23\u0e27\u0e21\u0e16\u0e36\u0e07\u0e40\u0e1e\u0e28\u0e17\u0e32\u0e07\u0e40\u0e25\u0e37\u0e2d\u0e01 LGBTQ+ <\/p>\n\n\n\n<p>&#8211; \u0e42\u0e1a\u0e19\u0e31\u0e2a\u0e1b\u0e23\u0e30\u0e08\u0e33\u0e1b\u0e35 (\u0e15\u0e32\u0e21\u0e1c\u0e25\u0e07\u0e32\u0e19) <\/p>\n\n\n\n<p>&#8211; \u0e27\u0e31\u0e19\u0e2b\u0e22\u0e38\u0e14\u0e1e\u0e31\u0e01\u0e1c\u0e48\u0e2d\u0e19\u0e1b\u0e23\u0e30\u0e08\u0e33\u0e1b\u0e35<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>\u0e27\u0e34\u0e18\u0e35\u0e01\u0e32\u0e23\u0e2a\u0e21\u0e31\u0e04\u0e23<\/strong><\/p>\n\n\n\n<p>-\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e44\u0e14\u0e49\u0e14\u0e49\u0e27\u0e22\u0e15\u0e19\u0e40\u0e2d\u0e07 <\/p>\n\n\n\n<p>-\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e1c\u0e48\u0e32\u0e19 JobThai<\/p>\n\n\n\n<p><strong>\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d<\/strong><\/p>\n\n\n\n<p>\u0e04\u0e38\u0e13\u0e1e\u0e07\u0e28\u0e18\u0e23 (\u0e40\u0e08\u0e1f)<br>\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17 \u0e1a\u0e31\u0e15\u0e23\u0e01\u0e23\u0e38\u0e07\u0e44\u0e17\u0e22 \u0e08\u0e33\u0e01\u0e31\u0e14 (\u0e21\u0e2b\u0e32\u0e0a\u0e19)<br>\u0e40\u0e25\u0e02\u0e17\u0e35\u0e48 591 \u0e2d\u0e32\u0e04\u0e32\u0e23\u0e2a\u0e21\u0e31\u0e0a\u0e0a\u0e32\u0e27\u0e32\u0e13\u0e34\u0e0a 2 (UBCII) \u0e0a\u0e31\u0e49\u0e19 14. \u0e16\u0e19\u0e19\u0e2a\u0e38\u0e02\u0e38\u0e21\u0e27\u0e34\u0e17 33 \u0e41\u0e02\u0e27\u0e07\u0e04\u0e25\u0e2d\u0e07\u0e15\u0e31\u0e19\u0e40\u0e2b\u0e19\u0e37\u0e2d \u0e40\u0e02\u0e15\u0e27\u0e31\u0e12\u0e19\u0e32 \u0e01\u0e23\u0e38\u0e07\u0e40\u0e17\u0e1e\u0e2f 10110<br>\u0e42\u0e17\u0e23\u0e28\u0e31\u0e1e\u0e17\u0e4c\u00a0:\u00a0<a href=\"tel:065-507-0041\">065-507-0041<\/a>,<a href=\"tel:088-918-8389\">088-918-8389<\/a><\/p>\n\n\n\n<p>\u0e2d\u0e35\u0e40\u0e21\u0e25 :\u00a0<a>ktcpcl_173@trustmail.jobthai.com<\/a>\u00a0(\u0e2d\u0e35\u0e40\u0e21\u0e25\u0e19\u0e35\u0e49\u0e43\u0e0a\u0e49\u0e2a\u0e33\u0e2b\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d\u0e41\u0e25\u0e30\u0e2a\u0e21\u0e31\u0e04\u0e23\u0e07\u0e32\u0e19)<br>\u0e41\u0e1f\u0e01\u0e0b\u0e4c\u00a0:\u00a0<a>02-665-5875<\/a><br>\u0e40\u0e27\u0e47\u0e1a\u0e44\u0e0b\u0e15\u0e4c :\u00a0<a href=\"https:\/\/www.ktc.co.th\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.ktc.co.th\/<\/a>\u00a0<br>LINE ID:\u00a0<a href=\"https:\/\/line.me\/R\/ti\/p\/~pstch\" target=\"_blank\" rel=\"noreferrer noopener\">pstch<\/a><\/p>\n\n\n\n<p><strong>\u0e2a\u0e16\u0e32\u0e19\u0e17\u0e35\u0e48\u0e1b\u0e0f\u0e34\u0e1a\u0e31\u0e15\u0e34\u0e07\u0e32\u0e19<\/strong><\/p>\n\n\n\n<p>\u0e2d\u0e32\u0e04\u0e32\u0e23\u0e2a\u0e21\u0e31\u0e0a\u0e0a\u0e32\u0e27\u0e32\u0e13\u0e34\u0e0a 2 &#8211; UBCII (BTS \u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e1e\u0e07\u0e29\u0e4c, MRT \u0e2a\u0e38\u0e02\u0e38\u0e21\u0e27\u0e34\u0e17)<br>\u0e41\u0e02\u0e27\u0e07\u0e04\u0e25\u0e2d\u0e07\u0e15\u0e31\u0e19\u0e40\u0e2b\u0e19\u0e37\u0e2d \u0e40\u0e02\u0e15\u0e27\u0e31\u0e12\u0e19\u0e32 \u0e01\u0e23\u0e38\u0e07\u0e40\u0e17\u0e1e\u0e21\u0e2b\u0e32\u0e19\u0e04\u0e23<\/p>\n\n\n\n<p><strong>\u0e27\u0e34\u0e18\u0e35\u0e01\u0e32\u0e23\u0e40\u0e14\u0e34\u0e19\u0e17\u0e32\u0e07<\/strong><\/p>\n\n\n\n<p>BTS \u0e2a\u0e16\u0e32\u0e19\u0e35\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e1e\u0e07\u0e29\u0e4c \u0e17\u0e32\u0e07\u0e2d\u0e2d\u0e01\u0e17\u0e35\u0e48 5<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a href=\"https:\/\/www.jobthai.com\/th\/company\/146486\" target=\"_blank\" rel=\"noopener\">\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17 \u0e1a\u0e31\u0e15\u0e23\u0e01\u0e23\u0e38\u0e07\u0e44\u0e17\u0e22 \u0e08\u0e33\u0e01\u0e31\u0e14 (\u0e21\u0e2b\u0e32\u0e0a\u0e19)<\/a><\/h2>\n\n\n\n<p>\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17 \u0e1a\u0e31\u0e15\u0e23\u0e01\u0e23\u0e38\u0e07\u0e44\u0e17\u0e22 \u0e08\u0e33\u0e01\u0e31\u0e14 (\u0e21\u0e2b\u0e32\u0e0a\u0e19) \u0e2b\u0e23\u0e37\u0e2d KTC \u0e1c\u0e39\u0e49\u0e19\u0e33\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08\u0e2a\u0e34\u0e19\u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e1c\u0e39\u0e49\u0e1a\u0e23\u0e34\u0e42\u0e20\u0e04\u0e17\u0e35\u0e48\u0e04\u0e23\u0e1a\u0e27\u0e07\u0e08\u0e23 \u0e44\u0e14\u0e49\u0e41\u0e01\u0e48 \u0e1a\u0e31\u0e15\u0e23\u0e40\u0e04\u0e23\u0e14\u0e34\u0e15\u0e40\u0e04\u0e17\u0e35\u0e0b\u0e35-\u0e27\u0e35\u0e0b\u0e48\u0e32 \u0e1a\u0e31\u0e15\u0e23\u0e40\u0e04\u0e23\u0e14\u0e34\u0e15\u0e40\u0e04\u0e17\u0e35\u0e0b\u0e35-\u0e21\u0e32\u0e2a\u0e40\u0e15\u0e2d\u0e23\u0e4c\u0e01\u0e32\u0e23\u0e4c\u0e14 \u0e1a\u0e31\u0e15\u0e23\u0e40\u0e04\u0e23\u0e14\u0e34\u0e15\u0e40\u0e04\u0e17\u0e35\u0e0b\u0e35-\u0e40\u0e08\u0e0b\u0e35\u0e1a\u0e35 \u0e1a\u0e31\u0e15\u0e23\u0e40\u0e04\u0e23\u0e14\u0e34\u0e15\u0e40\u0e04\u0e17\u0e35\u0e0b\u0e35\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e2b\u0e19\u0e48\u0e27\u0e22\u0e07\u0e32\u0e19\u0e23\u0e31\u0e10 \u0e2a\u0e34\u0e19\u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e43\u0e0a\u0e49 &#8220;\u0e40\u0e04\u0e17\u0e35\u0e0b\u0e35 \u0e1e\u0e23\u0e32\u0e27\u0e14\u0e4c&#8221; \u0e41\u0e25\u0e30\u0e2a\u0e34\u0e19\u0e40\u0e0a\u0e37\u0e48\u0e2d\u0e40\u0e2d\u0e19\u0e01\u0e1b\u0e23\u0e30\u0e2a\u0e07\u0e04\u0e4c \u201c\u0e40\u0e04\u0e17\u0e35\u0e0b\u0e35 \u0e41\u0e04\u0e0a\u201d \u0e19\u0e2d\u0e01\u0e08\u0e32\u0e01\u0e19\u0e35\u0e49\u0e17\u0e32\u0e07\u0e1a\u0e23\u0e34\u0e29\u0e31\u0e17\u0e2f \u0e22\u0e31\u0e07\u0e02\u0e22\u0e32\u0e22\u0e10\u0e32\u0e19\u0e18\u0e38\u0e23\u0e01\u0e34\u0e08 \u0e41\u0e25\u0e30\u0e1a\u0e23\u0e34\u0e01\u0e32\u0e23\u0e43\u0e2b\u0e49\u0e04\u0e23\u0e2d\u0e1a\u0e04\u0e25\u0e38\u0e21\u0e14\u0e49\u0e32\u0e19\u0e2d\u0e37\u0e48\u0e19\u0e46 \u0e2d\u0e22\u0e48\u0e32\u0e07\u0e15\u0e48\u0e2d\u0e40\u0e19\u0e37\u0e48\u0e2d\u0e07<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u0e23\u0e32\u0e22\u0e25\u0e30\u0e40\u0e2d\u0e35\u0e22\u0e14\u0e40\u0e1e\u0e34\u0e48\u0e21\u0e40\u0e15\u0e34\u0e21\u0e17\u0e35\u0e48 https:\/\/www.jobthai.com\/th\/company\/job\/1493486<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"940\" height=\"788\" src=\"https:\/\/www.spu.ac.th\/commarts\/wp-content\/uploads\/sites\/3\/2023\/10\/\u0e14\u0e35\u0e44\u0e0b\u0e19\u0e4c\u0e17\u0e35\u0e48\u0e22\u0e31\u0e07\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e15\u0e31\u0e49\u0e07\u0e0a\u0e37\u0e48\u0e2d-2023-10-04T094325.115.png\" alt=\"\" class=\"wp-image-7990\" srcset=\"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-content\/uploads\/sites\/3\/2023\/10\/\u0e14\u0e35\u0e44\u0e0b\u0e19\u0e4c\u0e17\u0e35\u0e48\u0e22\u0e31\u0e07\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e15\u0e31\u0e49\u0e07\u0e0a\u0e37\u0e48\u0e2d-2023-10-04T094325.115.png 940w, https:\/\/www.spu.ac.th\/fac\/commarts\/wp-content\/uploads\/sites\/3\/2023\/10\/\u0e14\u0e35\u0e44\u0e0b\u0e19\u0e4c\u0e17\u0e35\u0e48\u0e22\u0e31\u0e07\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e15\u0e31\u0e49\u0e07\u0e0a\u0e37\u0e48\u0e2d-2023-10-04T094325.115-300x251.png 300w, https:\/\/www.spu.ac.th\/fac\/commarts\/wp-content\/uploads\/sites\/3\/2023\/10\/\u0e14\u0e35\u0e44\u0e0b\u0e19\u0e4c\u0e17\u0e35\u0e48\u0e22\u0e31\u0e07\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e15\u0e31\u0e49\u0e07\u0e0a\u0e37\u0e48\u0e2d-2023-10-04T094325.115-768x644.png 768w\" sizes=\"(max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0e2a\u0e16\u0e32\u0e19\u0e17\u0e35\u0e48\u0e1b\u0e0f\u0e34\u0e1a\u0e31\u0e15\u0e34\u0e07\u0e32\u0e19 BTS \u0e1e\u0e23\u0e49\u0e2d\u0e21\u0e1e\u0e07\u0e29\u0e4c \u0e40\u0e07\u0e34\u0e19\u0e40\u0e14\u0e37\u0e2d\u0e19 \u0e15\u0e32\u0e21\u0e15\u0e01\u0e25\u0e07 \u0e2d\u0e31\u0e15\u0e23\u0e32 20 \u0e23\u0e32\u0e22\u0e25\u0e30\u0e40\u0e2d\u0e35\u0e22\u0e14\u0e07\u0e32\u0e19 \u2022 To serve customers by providing product &amp; service information such as Credit Card and Personal Loan via telephone \u2022 To solve customers&#8217; problems about products and services via telephone \u2022 To provide an advise which beyond customer\u2019s need and satisfaction. \u2022 For Supervisor : Manage Call [&hellip;]<\/p>\n","protected":false},"author":65,"featured_media":7989,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[38],"tags":[],"class_list":["post-7988","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobstraining"],"_links":{"self":[{"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/posts\/7988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/users\/65"}],"replies":[{"embeddable":true,"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/comments?post=7988"}],"version-history":[{"count":0,"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/posts\/7988\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/media\/7989"}],"wp:attachment":[{"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/media?parent=7988"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/categories?post=7988"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.spu.ac.th\/fac\/commarts\/wp-json\/wp\/v2\/tags?post=7988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}